On your initial inquiry, Lorien will contact you to arrange a free consultation. Once we have visited the site and chatted through your project we will prepare an estimate for the work discussed or produce a garden design if requested. Once you are happy with our estimate we will agree on a date for the work to start. We will also further discuss the detail on types of materials, plants and accessories to be used.
The landscape team will be on site from the start of your project until completion. We run our projects on a ‘one garden at a time’ ethos. This enables us to complete a project with full customer satisfaction and the detail and finish we pride ourselves on. Our team is dedicated to minimising mess and disruption, regardless of access and the size of the project.
Our gardening team work individually or double up where needed. We try to ensure the same member of the team visits your garden regularly so they get to know you and your plot. Our plant expertise means we will prune and tidy according to the season and what the plant needs. This ensures no loss of your flowers or fruits for the season.