Privacy Policy

Our contact details

Garden Angel UK Ltd
95 Empshott Road, Southsea, Hampshire, PO4 8AT

Telephone: 07884 492315
E-mail: info@gardenangel.org

The type of personal information we collect

We currently collect and process the following information:

  • Full name and contact details
  • Email addresses
  • Client business (commercial work) or home address (domestic work)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you – via our website, email or phone – for one of the following reasons:

  • To fulfil your requests efficiently
  • To get a quote
  • Internal record keeping

    We use the information that you have given us in order to provide you with the relevant requested information or a quote.

    Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

    • Your consent.

    Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

     

    Opting out or removing consent

    You are able to remove your consent at any time. You can do this by contacting Quantum Building on 07884 492315 or info@gardenangel.org

    Sharing your data

    We may be required to share your information with our suppliers for works to be carried out on your property.

     

    How we store your personal information

    Your information is securely stored on password-protected company computers and locked cabinets at Garden Angel’s head office (address at the top of this document). In both cases, only the relevant employees of Garden Angel will have access to the data.

    We keep your full name, contact details and the address (where work is to be carried out by Garden Angel) for a period of up to ten years. We will then dispose of your information by means of an in-house shredder and/or third-party incinerator.

     

    Your data protection rights

    Under data protection law, you have rights including:

    Your right of access

    You have the right to ask us for copies of your personal information.

    Your right to rectification

    You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

    Your right to erasure

    You have the right to ask us to erase your personal information in certain circumstances.

    Your right to restriction of processing

    You have the right to ask us to restrict the processing of your personal information in certain circumstances.

    Your right to object to processing

    You have the right to object to the processing of your personal information in certain circumstances.

    Your right to data portability

    You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

    Please contact us at info@gardenangel.org if you wish to make a request.

     

    How to complain

    If you have any concerns about our use of your personal information, you can make a complaint to us at info@gardenangel.org or 07884 492315.

    You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:

    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Helpline number: 0303 123 1113

    ICO website: https://www.ico.org.uk

    Changes to this privacy policy

    Garden Angel reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

    You may contact Garden Angel by email at info@gardenangel.org